Manzeall - Terms and Conditions of Use
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Site and all associated services provided by Manzeall, including experience-based discovery, video content, direct host interactions, user messaging, and redirection to third-party booking platforms. By accessing or using our Site, whether as a guest or registered user, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Site.
We recommend you print or save a copy of these Terms for future reference.
2. Other Applicable Policies
These Terms refer to the following additional documents, which also apply to your use of our Site:
- Privacy Policy: Describes how we process personal data and use cookies.
- Cookie Policy: Details the use of cookies and similar technologies.
- Content & Review Guidelines: Governs user submissions, including reviews, video content, and host communications.
3. About Manzeall
Manzeall is an experience-led staycation discovery platform that helps users explore destinations through curated videos, connect directly with hosts, chat with hosts, and proceed to third-party websites for booking. We do not process or handle any bookings, payments, or reservations.
4. Changes to These Terms
We may update or revise these Terms from time to time without prior notice. The most current version will be posted on this page, and continued use of the Site signifies your acceptance of any updated Terms.
5. Accessing the Site
- The Site is made available free of charge, though access to certain features may require registration.
- We do not guarantee continuous, error-free access to the Site.
- Access may be suspended, restricted, or terminated at our discretion.
- You are responsible for all arrangements to access the Site, including internet access.
6. Registration and User Accounts
- Users may register as:
- Guests: To explore listings, save favorites, submit reviews, and contact hosts.
- Hosts: To list experiences, share video content, and interact with users.
- You must provide accurate and complete information and maintain the confidentiality of your login credentials.
- We reserve the right to suspend or terminate accounts at our discretion.
7. Intellectual Property Rights
- All content, including design, logos, video content, and software, is owned or licensed by Manzeall.
- You may not copy, reproduce, or distribute content for commercial purposes without our written consent.
- You may share public content for personal, non-commercial purposes only.
8. User-Generated Content
- You may upload content including videos, reviews, photos, and comments ("User Content").
- You grant Manzeall a non-exclusive, royalty-free, perpetual, worldwide license to use, display, distribute, and adapt your content.
- Content must not violate any laws or third-party rights.
- We may remove any content at our sole discretion, including for violations of our guidelines.
9. Acceptable Use Policy
a. Prohibited Activities: You must not:
- Use the Site for unlawful, deceptive, or harmful purposes.
- Impersonate any person or entity.
- Upload viruses, malware, or malicious code.
- Submit misleading, abusive, or offensive content.
b. Content Standards: All contributions must:
- Be accurate and honest.
- Be original or properly licensed.
- Not infringe on copyright, trademark, or privacy rights.
- Not be defamatory, obscene, or discriminatory.
c. Messaging Between Users:
- Messaging should be respectful, honest, and relevant to the experience.
- Spam, harassment, or solicitation is strictly prohibited.
10. Interaction with Hosts and External Links
- Manzeall facilitates discovery but does not guarantee host reliability or availability.
- All bookings or purchases must be made on external websites.
- We are not a party to agreements made off the platform.
- We assume no responsibility for third-party sites or services.
11. Review & Rating Policy
- Only users with actual experiences may leave reviews.
- Fake, incentivized, or manipulated reviews are prohibited.
- We may remove reviews found to be misleading, defamatory, or in breach of our policies.
- Users can flag suspicious reviews for investigation.
12. Account Termination & Content Removal
- You may request account deletion by contacting hellomanzeall@gmail.com.
- We may retain or remove content in accordance with these Terms and applicable law.
- Violations of our terms may lead to account suspension, deletion, and legal action.
13. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for loss or damage caused by reliance on content or interaction with hosts.
- We do not accept liability for transactions or communications made off-platform.
- We are not liable for indirect or consequential losses including loss of revenue, data, or goodwill.
14. Security and Viruses
- We do not guarantee the Site will be free from bugs or viruses.
- Users must use adequate virus protection.
- Unauthorized access or attacks on the Site are criminal offenses and will be reported.
15. Linking to Manzeall
- You may link to our homepage in a fair and legal manner.
- You must not frame our Site or misrepresent association.
- We reserve the right to withdraw linking permission at any time.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of India. You agree that the courts of Mumbai, India shall have exclusive jurisdiction over any disputes.
17. Contact Us
For legal notices or support, email us at: hellomanzeall@gmail.com
Thank you for using Manzeall.
